Frequently asked questions
What is Red Box?
Red Box is a design and photography service made up of myself and 3 full-time developers, as well as a reliable network of freelancers that are contacted as and when needed. If a client needs a permanent member of staff assigned to them, then that will certainly happen. For a period of time we employed a full-time designer for our friends at L'Oreal, and currently Young & Co's Brewery has a developer assigned to them to maintain and manage the estates websites that we service. We limit the number of projects we undertake at any one time in order to provide the best possible service. This approach has proven to work very well, and keeps us flexible and cost effective.
What is the typical workflow of a project?
Once an enquiry is made, a meeting is arranged to discuss the full requirements, budgets and timescales. The project then moves on to the necessary research, that informs the creative thinking. Initial ideas are then created and presented to the client for discussion, before final outcome is worked upon. Thereafter, any revisions and amendments are made as necessary, before final artwork is presented. On approval, the work is then put into full production for delivery by the agreed deadline date.
In regards to photography, a brief is taken and outcomes fully discussed as part of the initial meeting. After the photo session, post-production work is undertaken on all images. This will include colour correction and grading, exposure adjustments as well as any Photoshop work that might be needed. The images will then be delivered using an online lightbox where full-resolution images can be viewed and downloaded as required.
What if I don't like the proposed designs?
Simple - we redo it.
This is extremely rare, because from the outset we make sure that we have all the information we need to head in the right direction, to arrive at the right place, and at the right time.
Who has the final ownership rights of the work?
You do. On completion, all files are handed to you on request and we don't attempt to retain any rights on the work. Although, we do like to use what we have created for you as part of our portfolio... if we're allowed.
How much does it cost?
As a small business that has established itself on reputation, the aim has always been to provide a pragmatic, high-end service that is accessible to small and medium size businesses. With minimal overheads, we can operate at a very competitive rate, remain flexible, and keep our attention on our client's needs rather than internal management.
If you have a project that you would like to discuss, please get in touch. You won't be disappointed.